Shipping & Returns

 

Shipping Information

Local Pickup - Free/Contact Me

Flat Rate Canada — $5

Worldwide — $20 +

Ships within 1-5 Business days.

Worldwide Shipping

 

Returns & Exchanges

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

Crystals and gemstones very in colour, so your Peace may be slightly different than the picture.

You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt/proof of purchase. Shipping is at buyers expense. 

Valla's Malas
7 MacNab Street
Madoc, ON, K0K 2K0

 

Satisfaction Guaranteed 

All Malas have a six month guarantee against breakage. We use durable materials that will withstand the test of time, but with repeat usage, Malas can begin to wear. If your Mama snaps within the first six months of purchase, I will restring it free of change (you just have to pay shipping). The covers normal wear and tear.

If your mala snaps within the first year, I will restring it for $25 plus shipping. This covers normal wear and tear and not breakage of gemstones and crystals. I stand behind my products. Please contact me if you have any issues so that I can make it right.